Gain Aura Warranty & Repairs
Gain Aura jewelry and accessories come with a limited* lifetime warranty against manufacturer's defects when accompanied by a receipt. Products found to have manufacturing defects will be repaired or replaced free of charge.
*The limited warranty does not cover normal wear and tear, excessive wear, misuse, abuse, improper handling, loss, accidents, alterations, negligence, or damages caused by disassembly. Appearance changes over time due to regular use, such as surface scratches or coating friction, are considered normal wear and tear and are not covered under the warranty.
Warranty claims do not accrue any points. Gain Aura reserves the right to decide whether to replace or repair items under warranty.
User-incurred repair fees for improper use:
All associated shipping costs are the responsibility of the consumer.
Once we receive your initial warranty claim, the Gain Aura repair team will handle the process for you.
For valuable items beyond the warranty period or scope, we will make every effort to repair your item at the lowest cost. If the product or style has been discontinued, Gain Aura will consider replacing it with a similar-value alternative.
Feel free to contact us at service@gainaura.com for further assistance.
Our Origins
A Love for Nature’s Beauty
GainAura was born from a deep appreciation for the natural world, particularly the striking beauty of turquoise. Inspired by the vibrant landscapes of the American Southwest, our founder envisioned a brand that would bring the timeless allure of this gemstone to a global audience.
Our Mission
Craftsmanship and Quality
At GainAura, our mission is to create exquisite turquoise jewelry that honors the rich heritage and craftsmanship behind each piece. We carefully source the highest quality turquoise from around the world and work with skilled artisans to craft jewelry that combines modern elegance with ancient traditions.
Our Philosophy
More Than Just Jewelry
We believe that jewelry is more than just an accessory – it’s a personal statement and a connection to something greater. Each piece of GainAura jewelry is designed to tell a story, evoke emotions, and celebrate cultural heritage. Our collections reflect the spiritual significance, protective qualities, and striking beauty of turquoise.
Our Commitment
Ethical and Sustainable Practices
Sustainability and ethical practices are at the core of GainAura. We are committed to responsible sourcing and supporting traditional craftsmanship. Our jewelry not only enhances your style but also contributes to the preservation of cultural traditions and the environment.
GainAura is more than a brand; it’s a community of individuals who share a love for the unique and beautiful. We invite you to explore our collection, discover the magic of turquoise, and find the perfect piece that resonates with your personal style and story.
